1
Naledi Hospitality & Consultants is in the privileged position to have one of only 47 qualified and accredited Tourism Grading Assessors in the country as director of the group. Having a tourism product graded offers many advantages including: the opportunity to be added to the Sho't Left website dashboard, networking events with international tour operators and use of the internationally known star insignia.
2
Our accredited assessor will visit your establishment to assess the property and consult on ways that the property must improve to ensure that the minimum standard for the desired star rating is achieved before the actual grading is done, saving the owner time and money in the process.
3
With more than 20 years of experience in the local and international tourism industry, Naledi Hospitality & Consultants offers a unique consultation service. We provide a variety of consultation and value building services to our clients based on their desired outcomes with a focus on tangible results. Our approach is systemic, collaborative, and action-oriented. These include:
• Strategy
• Marketing
• Organisation
• Management
• Technology
• Transformation
• Sustainability
4
Our business analysts will write the perfect, industry approved business plan for your establishment – making access to funding and financing much easier.
Naledi Hospitality & Consultants works hand in hand with government structures and has representation on industry decision making bodies to ensure that we are always up to speed with the latest funding and incentives available to tourism product owners.
The company is in a position to be able to expertly assess your needs and to handle the application process for you.
5
Naledi Hospitality & Consultants has the capacity to function as management company for tourism products and offers a complete service to manage your property - from operations to food and beverage management.
Naledi Hospitality & Consultants offers a wide range of tourism and business related training courses that will ensure that your employees are completely up to standard.
• Courses include:
a) Reception
b) Housekeeping
c) Customer relations and super service
d) Health and safety risk assessment
e) Food safety and hygiene
f) Business practices
g) Best practice for trade shows
h) Hospitality management
6
Construction from plans with project management. If you are looking in building your ideal hotel, guesthouse or even just your ideal home, Naledi Hospitality has the team to make this happen.
Naledi Hospitality & Consultants will put a plan in place for clients to follow that ensures that pre-emptive maintenance management will always be on top of maintenance issues.
7
Websites:
Top quality web solutions focused on the client's desired results. Websites are coupled with up to 10 addresses to ensure a uniform and professional brand image.
WiFi
Guests have come to expect WiFi services at tourism products, especially in areas where cell phone reception is not what it should be. Suitable WiFi services will be a selling point for your property.
8
From small to large, we can handle any function or event, from start to finish.
9
Naledi Hospitality & Consultants has the capacity to assist product owners in developing a strong brand and in creating marketing strategies in promoting that brand. This includes printing branded marketing material from large objects like gazebos to small items like key rings.